Systems administrator / network engineer
Shawn Graham
Practical infrastructure work across networks, virtualization, VPNs, user support, data systems, and field-ready troubleshooting.
Profile
Technology that helps people get work done.
I like people. I like computers too, but what I really like is helping people by matching practical technology to real operational problems.
My background spans Microsoft, Apple, Linux, iOS, Android, BSD, network operating systems, VPNs, VMware, Proxmox, KVM, routers, web/database integration, and hands-on hardware work.
Field work
Comfortable from the desk to the tower.
Some infrastructure work is planning, documentation, and careful configuration. Some of it is harnesses, weather, cabling, and finding the real fault where the equipment lives.
Experience
Infrastructure roles with practical ownership.
Utica Water and Power Authority
System Administrator / Network Engineer
- Designed and maintained mission-critical virtualized SCADA infrastructure.
- Built, implemented, monitored, and maintained secured wide-area network systems.
- Administered email, instant messaging, mobile devices, and operational data systems.
- Developed applications to collect and manage water operations data.
Front Porch Communications
Network Engineer / Project Engineer
- Created file-handling scripts that moved large volumes of production data.
- Built anonymous browsing and road-warrior VPN systems using OpenVPN.
- Virtualized, secured, and maintained production infrastructure.
- Supported a global WiFi VPN/router rebuild across more than 6000 nodes.
- Built PHP support tools and pre-boot diagnostic systems for appliance upgrades.
Mother Lode Job Training
Technology Services Communications Specialist
- Grew from lab instructor to technology services communications specialist over nine years.
- Taught computer use, Microsoft Office, and internet safety in classroom settings.
- Expanded and maintained the agency website.
- Built a four-county web customer tracking system and remote support workflows.
Skills
Broad enough for messy systems, focused enough to finish.
Systems
Linux/Unix, macOS, iOS, Windows, BSD, server administration, desktop support, mobile device administration.
Networks
VPNs, routers, firewalls, iptables, OpenVPN, WAN monitoring, secure remote access, global troubleshooting.
Virtualization
VMware, Proxmox, KVM, VirtualBox, host builds, guest operating systems, virtualized production and SCADA environments.
Development
PHP, Java, VB scripting, HTML/database integration, MySQL, PostgreSQL, MS-SQL, IIS, Apache.
Hardware
A+ certified computer hardware work, wiring, connectors, soldering, meters, basic welding, and field repair mindset.
Additional Training
Private pilot license, complex aircraft certified, instrument rated, SharkFest network security training, VMware certification.
Credentials
Certificates and recommendation letters.
Associate of Science - Computer Programming
Columbia College / Yosemite Community College District | May 2, 2026
PDF
Google IT Support - Technical Support Fundamentals
Google / Coursera | July 15, 2026
Verify: T4R0ZYP7KP6F
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Google IT Support - Computer Networking
Google / Coursera | July 15, 2026
Verify: S0LJTQSXX881
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Google IT Support - System Administration
Google / Coursera | July 15, 2026
Verify: 5OAE5PDZNTBQ
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Google IT Support - IT Security
Google / Coursera | July 15, 2026
Verify: PHGK9ETCWGFJ
CIW Web Foundations Associate
Certification Partners | June 17, 2014
CompTIA A+ ce
CompTIA | February 9, 2015
VMware Certified Professional
VMware | Certificate on file